Cannot open Excel documents in Office 365 I just upgraded to Office 365 and now cannot open any Excel documents already on my computer or any emailed to me. One other thing you can do when you move to 365 online is to use GPO folder redirection to redirect documents folder to OneDrive. This is the only way (that I know of), how to open local Office documents online. Move the document to OneDrive then you should be able to have the option to 'View online' when you right click the file. I regularly open old.doc and.xls files that I previously created many years ago with Office 2003. I am currently subscribed to Office 365 Home with Office 2016 installed (on a Windows 10 Pro machine), and I can attest that the legacy capabilities still work. If you need any assistance while following the steps, you can contact our 24×7 Technical Support. Disclaimer: The steps given below need to be followed under supervision of a Technical Expert. How To: Office 365 Can’t Open Old Word/excell Files.
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